An IP address is a number that uniquely identifies your computer or device on the Internet and may be linked to your PII. The Company may collect IP addresses for the purposes of system administration, security, troubleshooting, and compiling aggregate information (such as how many visitors signed in to Swapbuzz). When you visit a particular web page or app screen, our servers may log your IP address.
Any information that is disclosed by you or others in a public area of Swapbuzz is public information and you should exercise caution when deciding to disclose personal information in such a way. If you voluntarily disclose information in a public area, that information may be collected and used by a third-party to send you unsolicited messages, advertisements or for other purposes. We may not control the actions of these third parties in public areas, so if you disclose information in a public area, you do so at your own risk.
If you publish content containing personal information - including the posting of photos and other images, item titles and descriptions - you should be aware that it can be read, collected or used by other users and third parties who can see those aspects and could be used to send you unsolicited messages. We are not responsible for the PII you choose to submit in these ways.
If you choose to use Swapbuzz’s facilities to email or share links to website pages or other areas of Swapbuzz or send out invitations or other communications that get sent outside of Swapbuzz, be aware that in doing so you may divulge personal information such as your email address (e.g. your email address will appear as the sender in the "From" address of an email sent by you).
The Company provides users the opportunity to opt-out of receiving communications from the Company when you are asked to provide information (except as otherwise provided above). In addition, the Company gives users the option of discontinuing receipt of communications from the Company. Instructions for discontinuing receipt of communications from the Company will be made available with each communication from the Company or on the related area of Swapbuzz. Please note that even after opting-out, you can still receive Company-branded communications if you partake in a Swapbuzz feature that leads to the necessary issuance of an invoice/receipt or other users use Swapbuzz’s facilities to communicate with you via Swapbuzz.
PII may be stored and processed in the Cayman Islands or any other country in which the Company or its affiliates, subsidiaries or agents maintain facilities, and by using Swapbuzz, you consent to any such transfer of information outside of your country. The Company will take reasonable steps to protect the information users share with us. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you are concerned about the accuracy of PII maintained by the Company or would like your PII removed from the Company's records, you may use the relevant pages made available on Swapbuzz to update or remove such information. The Company reserves the right to charge a reasonable fee for supplying copies of such PII. If you choose to delete your PII, you accept that you may not be able to access some areas of Swapbuzz and/or services. We will not provide a refund for any prepaid service that is inaccessible to you because of your deletion of PII. We may still retain your information in our files, however, to resolve disputes, enforce our user agreement, and due to technical and legal requirements and constraints related to the security, integrity and operation of Swapbuzz.
While the Company collects PII on a voluntary basis for the use of Swapbuzz,
the Company's collection of PII may be a requirement for access to certain parts of Swapbuzz
and related products or services. We may collect PII from you when you
(a) register to become a member or user of our services,
(b) voluntarily provide it when you use Swapbuzz,
(c) disclose it in a public area of Swapbuzz or
(d) provide it when you communicate with us.
If you register to become a member or user of our services through Swapbuzz, we may use that PII for shipping and billing purposes, to administer and manage your account and provide promotional updates regarding such products or services as contemplated above or that may otherwise be reasonably deemed by us to be potentially applicable and/or useful to you.
The Company may use customer contact information provided by you to send information about the Company and the products, services and/or sites for which you subscribed or otherwise used or accessed, including news about product updates, contests, events, and other promotional materials. We don't sell or rent your individual PII to third parties for their marketing purposes. If you have given us your consent we will also send communications for unrelated products or services. On each commercial communication that you receive from us you will be given the opportunity to opt-out of being sent such commercial communications in the future. Except in the cases described below, the Company will not share PII with any third party unless such sharing is described in this policy or the user agrees to other such disclosure in advance.
We may send out periodic emails informing you of technical service or security issues related to a product or service you requested, confirming you requested a product or service or providing periodic updates or information relating to the product or service you requested. For so long as you are subscribed to a service, you will not be able to choose to unsubscribe from these mailings, as they are considered an essential part of the service you have chosen.
Generally, when our third-party contractors or partners collect and/or have access to the PII you provide when requesting such services from the Company, we require that they adhere to our stated privacy policies and protect the confidentiality of PII they collect or have access to in the course of its engagement by the Company.
The Company may occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail, providing billing and collection services, and processing event registration. The Company will only provide these companies that information reasonably required to perform the service
When you make a payment on Swapbuzz, the payment process may involve a third party service provider. In these cases, their pages/screens may be customised to fit in with Swapbuzz's look and feel even though payment processing is actually performed by them on their servers.
The Company may disclose your PII if required to do so by law or in the good-faith belief that such action is necessary to:
In the event of a merger or consolidation of the Company, or the sale of all or substantially all of its stock or assets, or the transfer of the operation and distribution of certain products or services to a third-party, or bankruptcy of the Company, your PII may be transferred to the Company's successor or assign resulting from such events.
We also may disclose your PII to a third-party that alleges that you have infringed their intellectual property rights, subject to reasonable verification of such claims. We reserve the right to disclose your PII as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
By using Swapbuzz, users agree that the Company may share with other parties aggregate information and non-identifiable information gathered by the Company in the course of the continuing use of Swapbuzz. Aggregate information or non-identifiable information may be used to improve Swapbuzz, for internal marketing studies, or simply to collect demographic information about users.
Although we will use reasonable efforts to safeguard the privacy of your information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for disclosure of any of your information due to errors in transmission, unauthorised third-party access or other causes beyond our reasonable control.
Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any account ID or password you use to register, and you should always be careful and responsible whenever disclosing information online.
Last revised: March 2018